Frequently Asked Questions

Got a question? Take a look at some of our most frequently asked questions below. If your question isnt answered then please contact us and we’ll get back to you as soon as possible!

How does delivery work if I am in another state?

We can hand deliver your new addition to you at your local airport for an additional flat fee of $500-$650 depending on the destination.

We can also deliver your new puppy DIRECTLY into your arms!

We have reliable Airline Nanny’s that will fly with your puppy right to you. This is the safest, most reliable, and the least stressful way for your new puppy to be delivered to you. A puppy Nanny takes the puppy onboard with them and they can give them the attention they need. We want the best possible care for your puppy!

Do the puppies have a health guarantee?

All our puppies at Havana Frenchies come with a one year health guarantee. This covers a life threatening congenital defect within one year from the date of birth, the puppy may be refunded, upon a written and conclusive diagnosis containing the congenital defect and a description of the puppy in question from two separate veterinarians.

A speculative or inconclusive diagnosis WILL NOT warrant a refund from the Seller. No Exceptions! Seller shall not be held responsible for the development of disqualifying faults, diseases, viruses or disorders, which are due to buyer’s negligence.

This guarantee does not cover common ailments (such as hook worms, demodex, hernia, hips, patella, small nares, elongated soft palate, hemivertebrae and cherry eye).

What forms of payment do you accept?

Zelle, Cash App, Venmo, Paypal. If you need other finance options, you can try Petcredit247, or Lending USA.

Does the puppy already of his vaccinations when they go to their forever home?

All of our puppies have 2 sets of vaccinations up to date before leaving to their forever homes.
The puppies are dewormed 21 days after birth, and then dewormed again before their first and second vaccination.

At what age is a puppy able to be reserved?

You can reserve a puppy once they are 2 weeks old.

Can I see the puppies in person?

We only meet for delivery of your puppy due to safety and health reasons. We are willing to share as many pictures, videos, and FaceTime to help you make a decision for your new family member. We send weekly videos once the puppy is reserved so you do not miss a single milestone.

How much is the reservation fee and when is the remaining balance due?

Reservation fee is $750 and is applied toward the balance which is due before pickup/delivery.

Is there a difference for pet vs full rights AKC?

Puppies with parents of the same AKC recognized breed, both having full AKC registration, are eligible for AKC registration, either full or limited.

Full AKC registration simply means that one of our French Bulldog pups is being sold with full breeding rights and that any puppies produced, when he/she is mated to another full AKC registered French Bulldog, are eligible for AKC registration, either full or limited, depending on the agreement between the breeder and the new owner.

Limited AKC registered Frenchies are sold without any breeding rights. This means the owner agrees to having the pet neutered/spayed at about 6 months of age, which will make them a better pet with reduced risks for any health issues. If they are not neutered at the appropriate time, it is a violation of our contract and our agreement and any puppies which would be produced from a mating of this dog with any other dog would be ineligible for AKC registration.

We sell most of our Frenchie puppies with limited AKC registration so that we are confident they will be going to a good home which is looking for a pet to be loved, pampered, and given individual attention.

We sell a few of our Frenchie puppies with full AKC registration to approved breeders – never puppy mills – at significantly higher prices than those puppies we place with limited AKC registration.

Any Questions?

The wellbeing of our Frenchies is our highest priority.

If you have any questions or concerns that are not answered on our website feel free to contact us.

If you have an emergency please reach out to an emergency vet!